Terms for Water Bills:
Water bills are overdue if not paid
by the due date shown on the water bill, and interest accrues at the
approved rate. Overdue water bills are subject to Maine Public
Utilities Commission collection and disconnection procedures, including
collection fees and reconnection fees per our approved tariffs. Unpaid
water charges are subject to lien proceedings under 35-A MRSA 6111-A.
All approved water rates are on file at our office, and MPUC rules are
available at www.maine.gov/mpuc.
You will receive a
minimum water bill whether or not any water is used, as long as you have
access to the water system. This minimum charge recognizes that all
customers place a potential demand on our water system that we must be
ready to supply – even if the customer is not using water now or uses it
only occasionally. All water passing through the meter will be charged
to the customer whether used, wasted, or lost through a leak. The
minimum quarterly water charge allows use of up to 9 hundred cubic feet
(6,732 gallons) with no additional charge.
If you do not need water service, contact
us for an appointment to shut the water outside of the building and
remove your water meter from inside the building. You will no longer
receive a minimum bill, but will be charged a reconnection fee when
water service is restored. Notify our office at least five business
days in advance when you wish to terminate water service in your name
(which may require a site visit); you are responsible for all water
charges until the final billing process is complete.
Financial Assistance for Water Bills:
If you cannot pay your water
bill, contact us as soon as possible. We will try to work with you to
avoid disconnection of water service. Financial assistance may be
available through your local city/town office, Penquis CAP, or the Dept.
of Health and Human Services in Augusta. More information is
or by dialing 2-1-1.
Calculation of Quarterly Water
is measured in hundred cubic feet (HCF).
To convert to gallons, multiply by 748
Minimum quarterly bill
by meter size:
5/8-inch (typical residential size) $36.45
for each 1 hcf over 9 hcf $ 2.44
Example: Consumption of 20 HCF on 5/8 meter
Minimum charge of 9 HCF $36.45
HCF @ $2.44 $26.84
quarterly water bill $63.29