Bangor Water

Article Title: Install or Repair

Article Content

Our Engineering Department: reviews and approves plans for installation of new water lines as well as renewal of existing lines; maintains records on the location of water mains, valves, hydrants, and other facilities; inspects water line work done by contractors within our system; and works with our Maintenance staff planning for and caring for equipment, standpipes, pump stations, and treatment sites.

Our Construction Department: repairs leaks on lines owned by Bangor Water; replaces inoperable valves and damaged hydrants; performs preventive maintenance by “exercising” valves periodically; and coordinates response to DigSafe requests. One of the department’s important responsibilities is fire hydrants. Personnel inspect and pressure test all public hydrants twice a year, shovel them out after snowstorms, and paint them as needed.

To prevent harm to water lines, you need to contact Bangor Water DIRECTLY three business days in advance of any digging. Bangor Water facilities are NOT INCLUDED in DigSafe requests.

If we have water facilities in the requested area, we will mark them out (for free) to eliminate the possibility of damage and save you the cost of repairs.

  • Contact our Construction Department at 207-947-4516, and choose option 4 on the menu.
  • See Digsafe Request
  • E-mail:
  • Fax: (207) 735-0090, ATTN DigSafe

Both coordinate with our Service Department on matters such as needed repairs to or impact on customer facilities, initiation of water service to new locations and hydrants, and planning for future utility needs.

Our work is often in cooperation with the City of Bangor or the State of Maine. When possible, such coordination avoids the need to tear up a roadway multiple times, reduces customer inconvenience, and often allows cost sharing.

We follow – and expect those working in our system to follow – detailed installation standards using specific materials. These are contained in our Construction Standards, and help ensure a safe and solid water system.